[Board] Fwd: Letter of complaint to the PYC Board of Directors

[WILLIAM GOSSELIN]

Thank you for your response, Dave.
I look forward to seeing you on Thursday.
Bill



>     On 06/07/2022 8:59 PM Ellen Keefe And Dave Kenepp <dek1 at comcast.net> wrote:
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>     Hi Bill, I read the letter that you forwarded. I don’t disagree with anything that Kristen said in her letter. I also was a bit taken aback by what occurred at the last meeting. At the very least I think she should have been politely informed that we were holding a Board meeting and asked what she wanted. She could have perhaps taken the signup booklet outside to her car and returned it or maybe come back at another time.
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>     In my four years on the Board we have never had this come up before but as the letter indicates we often meet in the Whaleback room during the active months. I agree that a written apology should be sent to both Kristen and Joe.
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>     Let me know if you want to discuss tomorrow morning. I can call you at 9am if that works for you. I look forward to hearing from you. Thanks.
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>     Dave
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>     Sent from my iPad
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>         > > On Jun 7, 2022, at 6:09 PM, WILLIAM GOSSELIN <bgosselin5 at comcast.net> wrote:
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> >     > 
>         > >         Dear Fellow Board Members,
> > 
> >         Below is a letter from a new member of PYC, Kristen McCormack.  Another member of the club, Joe Cunningham wrote a similar letter that Whit sent to us on May 16 at 5:54 pm.  
> > 
> >         Every member of the club should be treated with respect and dignity and it certainly didn't happen with Kristen and Joe. bLet's discuss this further at Thursday's meeting.
> > 
> >         If you have any questions or concerns, please contact me.  
> > 
> >         I look forward to seeing you on Thursday.
> > 
> >         Best, 
> >         Bill 
> > 
> > 
> > 
> > 
> >             > > >             ---------- Original Message ----------
> > >             From: Kristen McCormack <mailwonderwoman at gmail.com>
> > >             To: bgosselin5 at comcast.net
> > >             Date: 06/07/2022 9:03 AM
> > >             Subject: Letter of complaint to the PYC Board of Directors
> > > 
> > > 
> > > 
> > >             To whom it may concern at the Board of Directors of the PYC, 
> > > 
> > >             I’m writing this letter to inform the board of my displeasure of the way I was treated during last month‘s board meeting. It was one of the first times I came into the yacht club for the year. I came in to sign up for some upcoming events in the book near the kitchen. I quietly came in and started looking at the book when this loud, stern and abrupt voice started scolding me for interrupting the private board meeting. I was shocked. I didn’t say a word and just gave the thumbs up indicating I was leaving. I found this to be incredibly rude and unprofessional. I immediately left and upon leaving I checked the front door for a sign there was a private event occurring at the yacht club that evening. No sign was posted.  Over the last few years I have only come in to the PYC a handful of times due to Covid. I was so excited to start the season off and get into the swing of things and this was my first engagement at the PYC for the season. I spoke to a few other members about this and they were also shocked at the way I was treated. I then found out that another member experienced the same treatment that same evening. I’m asking the board to have their private meetings upstairs or at another location to allow members to enjoy the space they pay for. At a minimum the door should have been closed, locked  and a sign posted that there was a private meeting. Would it have been OK for someone to walk through the yacht club to access their boat? Is it fair to close the club to paying members? The board could  have met  offsite if they needed privacy. I am on a local Board of Directors and we meet at the Portsmouth library or the Senior Center in Portsmouth for free. I also know that the New Castle library has a meeting place that can be used for private meetings. I don’t think anybody with a leadership position should be speaking to a paying member this way or anyone else for that matter. How are paying members to know if there’s a private meeting going on if there’s been no notification. I think it was predictable that members would try to access the club during the time that the board was meeting. Why was this oversight not taken into consideration? The door was wide open and there was nothing to indicate a private meeting. This doesn’t make any sense to me. At a minimum I think I and the other member that was treated this way deserve a written apology. The way I was spoken to was completely unnecessary. I would like to know what the code of conduct for the PYC indicates and if this is the kind of behavior that is appropriate? A few kind words would have gotten the job done and left me feeling good about the situation instead of feeling like I was doing something wrong and not welcome. Is this  the behavior that I and other members can expect from the Board of Directors and is this the type of behavior that you think is appropriate? My family has been members at the Portsmouth yacht club since the early 70s. I have never experienced anything like this at the PYC. I hope that this is an isolated incident and the person Who spoke to me that way is removed from their position. Since this encounter I have been apprehensive to go in to the PYC because it made me so uncomfortable. Is it the boards intention to make people uncomfortable so they don’t want to use the space that they pay for? If not then I think something needs to be done about this. If I acted this way in the organization that I’m on the board for I would immediately be removed. Please do not approach me in person at the PYC to discuss this matter I would prefer something in writing. I already feel very uncomfortable going into PYC and I don’t want my experience further tainted.
> > > 
> > >             Thank you for your time, Kristen McCormack
> > > 
> > >             Sent from my iPad
> > > 
> > >         > > 
> >     > 
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